Office Service Generalist

Description

The professional services landscape continues to evolve, offering Sikich an opportunity to further cement its leadership position and continue growing the organization. Larger companies see more interesting client opportunities and can attract talented individuals like you.

What to Expect When You Join

Team members at Sikich share a desire for growth and a unified purpose in their professional lives. Through diverse perspectives, challenging the status quo, and rewarding action, they accelerate innovation and drive growth for clients, themselves, and their communities.

Position Summary

Reporting to the Office Manager, the Office Services Generalist will perform a variety of clerical and administrative duties, while providing high-level customer service and support.

What Will You Do?

• Serve as a Front Desk Liaison (greet visitors, answer phone company-wide, screen and direct calls, reserve conference rooms)
• Sort and distribute incoming and interoffice mail, receive guests/packages from the lobby, and maintain visitor registration
• Assist in processing mail and packages (regular mail, express and overnight courier packs), and delivery to post office/mailbox
• Stock, organize, maintain, and clean hoteling spaces, supply rooms, pantries, break rooms, and coffee stations
• Responsible for conference room set up/cleanup, including monitoring conference room schedule
• Manage Calendar and data entry
• Aid in moving boxes and light inter-office moves
• Prepare offices and workstations for new hires
• Aid in maintaining the general appearance of the office, compiling checklists for maintenance issues, and placing maintenance requests with vendors and building management
• Provide backup admin support for service lines
• Respond to customer/client issues/problems in a timely manner

What Do You Need to Succeed?

• High School diploma, required; college degree, preferred plus one (1) or more years of recent experience in a Public Accounting firm or other professional services firm, a plus
• Prior work experience in an administrative support role, required; prior office services and customer service experience, preferred
• Proficient with Microsoft Office
• Strong written and verbal communication skills
• Ability to work in a high-volume, fast-paced environment
• Superior organizational and follow-through skills with attention to detail and deadlines
• Ability to work independently with limited supervision
• Capable of prioritizing, planning, and organizing multiple projects simultaneously
• Ability to lift to 30 lbs. without assistance

About Sikich

Sikich offers a diverse platform of professional services across consulting, technology, and compliance. Teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help clients, teams, and communities accelerate success.

Sikich Total Rewards

• Flexible Time Off (FTO) Policy
• Comprehensive wellness program
• Robust paid Parental Bonding Leave program
• 401(k) with employer contributions
• Tuition reimbursement
• Generous employee referral bonus program
• Client referral bonus program
• Pet insurance
• FORCE – Sikich community volunteer program

Equal Opportunity Employer

Sikich is an Equal Opportunity Employer M/F/D/V. Sikich practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards.