Office Partner

Job Summary

Captures money flow, processes transactions, assists customers, and performs various office tasks.

Essential Duties And Responsibilities

• Processes requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, etc.
• Prepares cash/check deposits and maintains accurate store financial records and bank deposit logs.
• Checks cash register drawers for overages and shortages. Reports discrepancies to management.
• Performs various store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.

Knowledge, Skills And Abilities

• Intermediate knowledge of cash register.
• Basic mathematical and counting skills.
• Basic knowledge of tender policies and procedures.
• Basic knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
• Ability to effectively communicate (in written and verbal form) with customers and partners.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to remain courteous with customers at all times.
• Ability to work well with fellow partners and promote a team environment.
• Ability to work flexible schedules including nights, weekends and holidays.

Physical Demands

• Continuously required to use close vision, distance vision, depth perception or the ability to focus.
• Continuously required to stand or walk.
• Frequently required to talk and hear.
• Frequently required to use hands for reaching, touching or handling.
• Occasionally required to push, pull, maneuver or lift objects up to 75 lbs.
• Occasionally required to bend, kneel or squat.
• Attends work continuously.

Work Context And Environment

• Work is generally performed in a retail store.
• Occasionally exposed to cleaning agents.
• Quiet to moderate noise level.