Office Support

About the Role

The Office Support role supports the Windows Sales Arizona division in Phoenix, handling administrative tasks, customer communication, data entry, and coordination with delivery teams.

Responsibilities

• Learn and grow in level of responsibility within a large multi-state company
• Interact with various departments to ensure accurate and timely work product
• Send customer updates on ongoing, completed, and scheduled services
• Daily appointment confirmations
• Data entry that is consistent, accurate, and timely
• Professionally answer, route, and direct messages from incoming calls
• Accomplish multiple tasks and priorities within given daily timelines
• Work collaboratively and promote a team environment
• Work with delivery team to schedule and assist installation schedule

Qualifications

• One year of recent office admin work, or education equivalent
• Prior experience in customer service is a plus
• Effective communication, telephone, and interpersonal skills with emphasis on being courteous and professional
• Working knowledge of Outlook, Word, and Excel
• Proven team player who interacts positively with and professionally with coworkers
• Self-motivated, dependable, and organized with willingness to accept increasing responsibilities
• Must be able to consistently balance multiple tasks and priorities while meeting deadlines in a fast-paced environment

Benefits

• Low-cost health benefits (medical, dental, vision)
• Retirement plan with employer-paid contributions
• 401(k) with company match
• Additional retirement contributions
• Company-paid life insurance
• Paid vacation
• 10 holidays

Pay