Office Support

Royal Furniture has been family owned and operated since 1946, now in our third generation of leadership. We specialize in bringing customers exceptional values in furniture, appliances, and mattresses.

About the role

Our Office Assistants work directly with customers to provide outstanding and professional service, ensuring each customer has a positive encounter.

Responsibilities

• Process payments on customer accounts and balance the drawer at the end of each shift.
• Answer phones, assist customers with questions, or direct calls to the appropriate person.
• Support the sales team by calling customers, photocopying, faxing, scanning, and performing other duties as needed.
• Communicate guest requests and concerns to management.
• Work retail hours, including weekends and holidays, based on store needs.

Requirements

• Able to multitask and communicate effectively.
• Customer service experience.
• Cash handling experience.
• Experience using various computer systems.
• Friendly, helpful demeanor and professional appearance.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance