Office Manager - Pediatric Therapy Clinic

Compleat KiDZ is a network of pediatric therapy clinics providing multidisciplinary care, including Occupational, Physical, Speech, and ABA therapies. We are seeking a motivated, hands-on leader who enjoys building teams, streamlining operations, and delivering exceptional patient experiences.

Perks & Total Compensation

• Base salary of $60,000 annually
• Quarterly performance-based incentive plan that rewards strong leadership, operational excellence, and clinic success—offering total earning potential up to $100,000 based on eligibility and achievement of defined performance metrics
• Medical, Dental, and Vision Insurance
• Pet Insurance
• 401(k) with company match
• Paid vacation and holidays
• Career growth opportunities
• Supportive, team-oriented work environment

Why You'll Love This Role

• You'll have the autonomy to manage daily clinic operations and make a real impact.
• Your leadership and performance directly influence your earning potential.
• Shape clinic culture and support staff success.
• Help ensure children and families receive high-quality, seamless care.
• Develop leadership skills with opportunities for advancement.

Responsibilities

• Oversee daily clinic operations across multiple disciplines.
• Lead and support front desk team members, including referral intake, scheduling, and onboarding.
• Interview, hire, and train BT/RBTs ensuring high-quality care.
• Ensure efficient clinic workflows while maintaining HIPAA compliance.
• Assist with billing, payroll, and insurance authorizations.
• Build strong, positive relationships with providers, staff, and families.

Requirements

• 2+ years of experience in a healthcare or clinical office setting
• Strong leadership, organization, and communication skills
• Knowledge of pediatric therapy services (OT, PT, ST, ABA preferred)
• Proficiency with computer systems and ability to learn new technology
• Understanding of HIPAA and healthcare compliance standards
• Ability to pass a background check

Physical Demands

Typical office responsibilities including sitting, standing, walking, and working on a computer or mobile device.