Office Manager - Pediatric Therapy Clinic- Burlington, NC

Key Responsibilities

• Oversight of daily clinic operations across multiple disciplines.
• Leadership and support of front desk team members, including referral intake, scheduling, and onboarding.
• Interviewing, hiring, and training Behavior Therapists/Registered Behavior Technicians (BT/RBTs) to ensure high-quality care.
• Maintaining efficient clinic workflows while ensuring HIPAA compliance.
• Aid in billing, payroll, and insurance authorizations.
• Build strong, positive relationships with providers, staff, and families.

Qualifications

• At least 2 years of experience in a healthcare or clinical office setting.
• Strong leadership, organization, and communication skills.
• Knowledge of pediatric therapy services (Occupational Therapy, Physical Therapy, Speech Therapy, and Applied Behavior Analysis preferred).
• Proficiency with computer systems and ability to learn new technologies.
• Understanding of HIPAA and healthcare compliance standards.
• Ability to pass a background check.