Office Manager - Masterworks

As the Office Manager at Masterworks, you will provide administrative support to the President of Sony Music Masterworks and other executives, handling a wide range of administrative and executive support tasks while overseeing the overall operations of the office for the label. Success in this role requires strong communication, attention to detail, proactive problem-solving, and a hospitality-focused approach to working with artists and industry professionals.

Responsibilities

• Calendar management, including scheduling appointments across multiple time zones, arranging rooms, video conferences, and audio facilities, routing meeting agendas, and key documents.
• Provide key executive administrative support to the President—anticipate needs, follow through on all details, and handle confidential situations with discretion.
• Screen incoming calls and greet guests.
• Manage domestic and international travel schedules for the President of Sony Masterworks.
• Complete monthly T&E reports in Concur, pay department invoices, and reconcile AMEX Travel statements.
• Order office supplies for the label, track and maintain inventory, and ensure all needed products are stocked and readily available.
• Oversee the overall operations and efficiency of the Masterworks US office.
• Build and maintain relationships with SME executives and major label acquisitions, serving as a direct liaison between the President and global external business partners.
• Plan and manage events for Masterworks US, including NY-based and international meetings, artist showcases, concert outings, and staff teambuilding events.
• Work with finance to establish budgets, research options (venues, locations, transportation, catering, permits), develop proposals, make recommendations, select vendors, sign contracts, and oversee execution.
• Manage office floor plans—ensure accuracy of allocation charges, manage space allocations, and set up for new employees.
• Oversee and manage all aspects of employee moves.
• Serve as the point of contact for NY and LA-based staff regarding Sony facilities, building policies, maintenance issues, IT & telecommunications, and other vendors.
• Assist the President and Finance with the annual business plan presentation and quarterly newsletters, requiring strong PowerPoint, Microsoft Excel, and Outlook skills.
• Draft and distribute monthly financial reports.

Requirements

• 2+ years of administrative experience (music industry experience preferred).
• Bachelor’s Degree preferred.
• Strong knowledge of Microsoft Office Programs (Excel, Word, Outlook, PowerPoint).
• Ability to multi-task and meet tight deadlines.
• Great client relations and hospitality-driven approach.
• Flexibility with hours.
• Basic knowledge and interest in classical music, jazz, and musical theater.
• Highly organized with excellent written and verbal communication skills.
• Fast learner.

Benefits

• Inclusive, collaborative, and global community where you can channel your passion daily.
• Modern office environment designed to foster productivity, creativity, and teamwork.
• Comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K with employer matching.
• Voluntary benefits like company-paid identity theft protection, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans.
• Investment in professional growth and development.
• Time off for a winter recess.

Pay

$70K - $80K

Schedule

Full time