Office Manager for the Counseling Center (40 Hours/11 Months)

About the role

The Office Manager for the Counseling Center will assist the Director of the Counseling Center in furthering the mission of the Counseling Center. This position will oversee the department’s administrative operations, personnel, financial processes, and technology systems.

Responsibilities

• Manages the overall administrative operations, procedures, and workflows of the Counseling Center.
• Provides administrative support for the Director of the Counseling Center.
• Manages department spaces, appearance, organization, inventory, supplies, and office equipment.
• Manages the department’s financial operations, purchasing, payroll and budget tracking, expenditure reporting, and fiscal stewardship and supports budget planning.
• Manages and maintains technological platforms including client scheduling systems, department website(s), and departmental programs.
• Manages department scheduling, client scheduling processes, and front desk operations including phone calls, walk-ins, and other responsibilities.
• Manages operational and clinical utilization data, prepares reports, and supports departmental assessment and strategic planning workflows.
• Supervises, manages, and trains the Secretary and Receptionist for the Counseling Center.
• Manages the recruitment, hiring, onboarding, training, supervision, and performance evaluation of Counseling Center Graduate student workers and front desk student workers.
• Manages onboarding, offboarding, payroll processing, and personnel-related records for Counseling Center staff and clinicians in collaboration with University Human Resources.
• Provides leadership and oversees the representation for the Counseling Center for various campus events, departmental marketing, outreach, presentations, and communications.
• Manages collaboration with cross-departmental partnerships, projects, and initiatives with other university departments and external vendors.
• Presents a positive, supportive image of the Counseling Center, California Baptist University, and Christian Higher Education.
• Serves as a point of contact for students, faculty, and staff regarding administrative matters.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Requirements

• Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
• Strong organizational skills and detail-oriented.
• Knowledge of standard budgeting and expenditure control procedures and documentation.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Strong interpersonal and communication skills and the ability to work effectively with a diverse clientele, staff, and student body.
• Excellent telephone courtesy knowledge and experience.
• Ability to make administrative/procedural decisions and judgments.
• Ability to create, compose, and edit written materials.

Skills

• Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
• Strong organizational skills and detail-oriented.
• Knowledge of standard budgeting and expenditure control procedures and documentation.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Strong interpersonal and communication skills and the ability to work effectively with a diverse clientele, staff, and student body.
• Excellent telephone courtesy knowledge and experience.
• Ability to make administrative/procedural decisions and judgments.
• Ability to create, compose, and edit written materials.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.