Office Manager

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. At Zelis, AI is woven into the fabric of how we work. Every associate is empowered to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact.

About the role

This position is to backfill the Office Manager role in the Atlanta, GA office. The current Office Manager (Taylor Severy) will be transitioning to the Office Manager position in Morristown, NJ, replacing Jimaye Frage who accepted another position within Zelis. This is a full-time, in-office role with standard business hours.

Responsibilities

• Open and maintain reception/lobby area.
• Distribute visitor badges and collect them at the end of their stay.
• Manage all visitors, vendors, and guests following Zelis protocols for entering the space.
• Provide the security team with monthly visitor logs for reporting and auditing purposes.
• Track, order, and stock all kitchen and office supplies.
• Work with facilities leads to update documents and compose communications.
• Manage stocking of first aid kits.
• Manage weekly lunch vouchers.
• Process requisitions for supplies and equipment (non-project based).
• Handle all incoming and outgoing USPS/carrier packages.
• Scan specific departmental mail (legal, tax, etc.).
• Conduct weekly tours of the entire office space to ensure cleanliness and order; report any issues to the facilities manager.
• Stock larger conference rooms with supplies (pads, pens, etc.).
• Clean out workstations/offices when necessary.
• Submit work orders to property management and follow through until completion.
• Prepare new hire onboarding, including space setup, building access, and signage.
• Manage all facility location activities.
• Assist with in-office meetings, including setup, catering, and food deliveries.
• Coordinate floorplan activities.
• Work with facility team members on policies and procedures.
• Serve as an emergency evacuation team member/coordinator.
• Disseminate relevant Zelis and building-related communications to the location’s distribution list.
• Support the Facilities team and special projects or initiatives as needed.
• Assist other teams (e.g., Zelis Cares, Executive Assistants) with in-office needs as necessary.
• Assist the Facility Manager with projects and special initiatives as assigned.

Requirements

• 2-3 years of equivalent relevant work experience.
• Demonstrated experience in event coordination.
• Strong experience with Microsoft Office Suite (Excel, PowerPoint, Word).
• Excellent written, verbal, negotiation, and planning skills.
• Hands-on approach in a fast-paced environment; ability to solve problems effectively and creatively while maintaining flexibility and professionalism.
• Excellent communication and influencing skills at all levels of the organization; ability to remain calm under pressure.
• Strong people skills with the ability to interact with diverse audiences.
• Proven positive experience collaborating with vendors and stakeholders.
• Ability to work independently and as a member of a team.
• Ability to manage multiple projects and priorities simultaneously.
• Excellent organizational skills.

At this time, we are unable to proceed with candidates who require visa sponsorship now or in the future.

Schedule

Full-time, in-office role. Hours: 8:30 AM – 5:00 PM, Monday – Friday.