Office Manager

About the role

In this role you will support key stakeholders and provide administrative and office support across the wider office. You are a key contact in the team, responsible for calendar management, coordination of meetings, travel arrangements, planning events, and drafting internal communications and/or presentations. You will also work closely with the remote Facilities team to ensure the smooth day-to-day operation of the office and support local office requirements. Our aim is to provide a seamless, efficient, and paperless service to internal and external clients with service excellence at the heart of all that we do.

Responsibilities

• Cover front of house and client suite duties, including flexibility to cover planned/unplanned absence and occasional out-of-hours functions, while working closely with the Jersey reception team
• Use the MS Teams system to answer and forward calls to relevant departments
• Manage hospitality requests and check requirements for light refreshments and food orders via the Cloudbooking system
• Maintain meeting rooms, ensuring they are ready for occupants, checking equipment functionality, flagging any issues, and assisting in ordering consumables for the client suite
• Greet clients, issue visitor passes, and register incoming mail
• Support event organisation in Guernsey and elsewhere as required
• Assist with processing company credit card expenses, invoices, travel, and accommodation, ensuring all fees relating to client work are recorded and disbursed accordingly
• Handle front of house activity reporting
• Liaise with the remote Facilities team to address office facilities matters promptly and efficiently
• Work closely with the Business Support Manager in Jersey to support office initiatives, health and wellbeing activities, and social events for the Guernsey office
• Ensure adherence to starter and leaver processes, completing necessary forms in a timely manner
• Support Operations, HR, and Facilities with administrative tasks or projects as required
• Provide day-to-day support and line management to a member of the team
• Assist with the planning, coordination, and delivery of Business Development (BD) events, while maintaining and updating CRM systems to ensure accurate client and business information
• Perform any other reasonable tasks associated with the role, including assisting other team members

Requirements

• A positive, open, collaborative, “can do” attitude
• Self-motivated and highly professional, with the ability to take on responsibility and proactively find solutions
• Ability to work proactively, anticipating needs, managing workload independently with little supervision, and achieving goals and deadlines
• Experience in a similar role with exposure to supporting senior leadership
• Commitment to maintaining the highest standards of confidentiality and security
• Ability to monitor your own performance against personal and development targets
• Adaptable and flexible in approach
• IT literate, ideally with proficiency in Windows packages, particularly Excel and Word
• Well-organised, with the ability to prioritise tasks during busy periods
• Effective team player who can work well both in a team and independently

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. We offer fulfilling work and career opportunities, with many positions filled through internal moves and employee referrals. Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.

Benefits

• Annual success-sharing bonuses or commission plans based on individual performance
• Competitive and comprehensive benefits package, including annual leave and tuition reimbursement
• Referral bonuses
• Hybrid or remote work schedules, where business needs allow and in alignment with local regulations

Schedule

Permanent, onsite role based in St Peter Port, Guernsey, with a schedule of 36.25 hours per week.

About The Team

At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations.