Office & Customer Service Assistant

About the role

We are seeking a dedicated Office Assistant & Customer Service Representative responsible for maintaining strong customer relationships and delivering high-quality service in a mission-driven organization dedicated to pest control and family safety.

Responsibilities

• Greet customers professionally and handle incoming calls to provide product information.
• Ensure effective communication with technicians and managers to facilitate timely service delivery.
• Maintain data entry proficiency and accurate records.
• Demonstrate strong verbal and written communication skills with a customer-focused approach.

Requirements

• High school diploma or GED.
• Flexibility to work occasional weekends.

Qualifications (Preferred)

• Experience in the pest or service industry.
• Familiarity with CRM systems.
• Proven ability to perform effectively in a remote work environment.

Benefits

• Competitive pay.
• Paid training.
• Health insurance.
• Paid time off.
• Performance bonuses.
• Opportunities for advancement.
• Supportive team environment with a focus on work/life balance.