Office Coordinator - TriHealth Heart and Vascular Institute

About the role

Join a fast-paced team where you’ll be the first connection point for patients on their healing journey. As an Office Coordinator, you’ll keep the front office running smoothly—scheduling, supporting providers, and creating a welcoming experience that keeps patients coming back. If you’re organized, people-focused, and want to make a real impact in a collaborative, patient-centered environment, this is a great opportunity to grow your career in healthcare.

Responsibilities

• Assists in receiving patients and/or visitors, answers phone and coordinates front desk activities.
• Coordinates daily activities of clerical department.
• Maintains and monitors office equipment and technology, placing service calls as necessary.
• Monitors office processes; checks documents and communications for accuracy, communicates changes, works with clerical staff to troubleshoot and solve problems.
• Supports management staff as needed for payroll, clerical duties, meeting minutes, correspondence, etc.
• Works with manager to hire, train, evaluate and develop clerical staff.
• Performs data entry, billing, recordkeeping, correspondence, patient contact, registration, time/attendance, scheduling of staff, contractors, patients, or customers.
• Monitors/upkeep of equipment, technology, and/or supplies.
• Answers telephones, routes incoming calls, resolves problems, provides customer service.
• Provides work direction and mentorship to other clerical staff.
• Performs other clerical duties as assigned.

Requirements

• High School Diploma or GED (Required)
• 3‑4 years’ experience