Office Coordinator - Cardiology
Job Description
The Office Coordinator is responsible for managing the daily operations of the practice and performing a variety of administrative functions related to the daily operations of the practice.
Supervises the administrative and clinical staff and practice operations including scheduling, work flow, service delivery and employee performance.
Serves as primary resource to office staff on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization.
The Office Coordinator assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information, adjusting the patient schedule as needed, scheduling and coordinating urgent care with other resources within practices and releasing health information in accordance with HIPPA requirements.
Ensure that all staff members communicate and interact with patients in a courteous, respectful, and businesslike manner. Hold staff accountable for customer service standards; intercede and take appropriate action when incidents occur.
Ensure that all staff members comply with HIPAA requirements.
Qualifications
- High school diploma
- Bachelor’s Degree preferred
- Previous management/supervisory or leadership experience