Office Coordinator - Kingwood, TX

Essential Responsibilities

• Deliver exceptional internal customer service by supporting agents with daily administrative needs and acting as a primary point of contact for general inquiries.
• Assist with onboarding new agents, including coordination of required materials, systems access, and office orientation.
• Support front desk operations by receiving, screening, and directing incoming calls, mail, and deliveries in a professional manner.
• Communicate office updates, events, procedural changes, and reminders clearly and consistently to agents.
• Aid sales associates with the preparation and maintenance of listing presentations and marketing materials.
• Submit and track billing and expense documentation to the Accounting department.
• Provide administrative support related to MLS and contract processes, including entering, maintaining, and updating listings and documents in MLS and other real estate databases.
• Review real estate contracts and transaction files for completeness, accuracy, and compliance with company requirements; identify missing documentation and assist agents with transaction processing and deadline tracking.
• Maintain office supply inventory and ensure the office environment remains professional, organized, and well-stocked.
• Cook up meeting logistics, including scheduling breakfast and lunch sponsors; maintain an organized sponsor calendar with accurate contact information.
• Perform additional duties as assigned to support the efficient operation of the office and department.

Qualifications

• Minimum of one (1) year of customer service experience in a professional office environment required; Texas Real Estate License strongly preferred, or proven relative experience.
• Working knowledge of Texas real estate contracts, transaction management, and contract review procedures strongly preferred.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint; working knowledge of Adobe Acrobat required.
• Ability to quickly learn new software systems and maintain accurate, well-organized digital files.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and changing business needs.
• Excellent written and verbal communication skills, with the ability to adjust messaging for diverse audiences.
• Demonstrated problem-solving skills and the ability to work independently and as part of a team in a fast-paced environment.