Office Coordinator- Carolinas Hospitalist Group Mercy & Virtual Hospital Medicine

About the role

This position supervises the front office, performs patient care coordinator activities, interviews new or replacement staff, coordinates cross-training, assists the Practice Manager, purchases office and medical supplies, files insurance, and distributes refunds.

Responsibilities

• Supervises the front office.
• Performs Patient Care Coordinator activities, including staff management, auditing for accuracy, maintaining quality control, maintaining daily, weekly, monthly schedules.
• Interviews new or replacement staff, coordinates cross-training of staff and provides the coverage of certain positions.
• Affords non-clinical coverage, manages facility and equipment needs, ensures patient satisfaction, and addresses patient complaints.
• Verifies patient eligibility before treatment is rendered and establishes payment plans on outstanding balances.
• Purchases office and medical supplies, files insurance, and distributes refunds.

Requirements

• High School Diploma or GED required.
• Medical office, medical terminology, supervision preferred.
• Excellent customer service, computer, communication skills required.

Qualifications

• Education: High School Diploma or GED.
• Experience: Not specified.
• Certifications: Not specified.

Skills

• Customer Service.
• Computer Skills.
• Communication Skills.

Benefits

• Paid Time Off.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• One of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.

Pay

Pay Range: $22.90 - $34.35

Schedule

Monday-Thursday 8a-2p. May work remote one day, other three days present at AH Mercy.