Medical Office Coordinator

Key Responsibilities

• Utilize a multi-line phone system to answer and route incoming calls efficiently.
• Conduct follow-up calls to patients, ensuring their progress is discussed, and concerns are addressed.
• Verify insurance information and facilitate insurance-related processes.
• Create a friendly environment, greet patients, and maintain high customer service standards.
• Process accounts receivable transactions accurately and securely.
• Maintain inventory levels of clinical and office supplies.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts to enhance profitability and success.

Other Skills/Abilities

• Motivational counseling/advising skills.
• Strong multitasking and critical thinking abilities.
• Excellent interpersonal and human relations skills.
• Exceptional communication skills, both oral and written.
• Ability to maintain confidentiality and work within a team and corporate structure.

Qualifications

• A high school diploma or GED certificate.
• An associate or bachelor's degree (a plus).
• Medical receptionist/Medical assistant experience.
• Familiarity with EMR systems preferred.
• Spanish (a plus).

Benefits

• Competitive Salary Package
• 401k Matching
• PTO
• No on-call requirements and flexible hours
• Great work-life balance
• Employee discounts on products, supplements & injections!

Pay

From $20/hour

Schedule

Flexible hours