Office Coordinator- Carolinas Hospitalist Group Mercy & Virtual Hospital Medicine

About the role

This position supervises the front office and performs various patient care coordinator activities. The role also involves interviewing new or replacement staff, coordinating cross-training, and assisting the Practice Manager during their absence.

Responsibilities

• Staff management
• Auditing for accuracy
• Maintaining quality control
• Maintaining daily, weekly, monthly schedules
• Interviewing new or replacement staff
• Cross-training of staff coordination
• Coverage of certain positions
• Non-clinical coverage
• Facility and equipment needs
• Patient satisfaction
• Handling patient complaints
• Verifying patient eligibility before treatment
• Establishing payment plans on outstanding balances
• Purchasing office and medical supplies
• Filing insurance
• Distributing refunds

Requirements

• High School Diploma or GED
• Medical office, medical terminology, supervision preferred
• Excellent customer service, computer, communication skills required

Qualifications

• High School Diploma or GED required
• Medical office, medical terminology, supervision preferred
• Excellent customer service, computer, communication skills required

Skills

• Supervisory skills
• Customer service skills
• Computer skills
• Communication skills

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Pay

Pay Range: $22.90 - $34.35

Schedule

Monday-Thursday: 8a-2p. May work remote one day, other three days present at AH Mercy.