Office Coordinator - Atrium Health Gastonia Neurology West

Department: 02240 GCMG Neurology OP: Gastonia - Neurology
Status: Full time
Hours per week: 40

Responsibilities

• Supervises the front office.
• Performs Patient Care Coordinator activities, including but not limited to: staff management; auditing for accuracy; maintaining quality control; maintaining daily, weekly, monthly schedules.
• Interviews new or replacement staff, coordinates cross-training of staff and provides coverage of certain positions.
• Assists the Practice Manager or functions in the role of Practice Manager during absences, including non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
• Verifies patient eligibility before treatment is rendered and establishes payment plan on outstanding balances.
• Purchases office and medical supplies, files insurance, and distributes refunds.

Requirements

• Work consistently requires walking, standing, and sitting.
• Requires some lifting, reaching, bending, stooping, pushing, and pulling.
• Must be able to lift up to 30 pounds in handling of medical equipment or supplies.
• Must speak and read English very well.
• Must have the ability to deal effectively with patients, staff and physicians.
• Will require some analyzing of data or report information.
• Must have the ability to search for solutions, direct activities of others.

Qualifications

• High School Diploma or GED required.
• Medical office, medical terminology, supervision preferred.

Skills

• Excellent customer service, computer, communication skills required.

Benefits

• Compensation: Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training; Premium pay such as shift, on call, and more based on a teammate's job; Incentive pay for select positions; Opportunity for annual increases based on performance.
• Benefits And More: Paid Time Off programs; Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability; Flexible Spending Accounts for eligible health care and dependent care expenses; Family benefits such as adoption assistance and paid parental leave; Defined contribution retirement plans with employer match and other financial wellness programs; Educational Assistance Program.
• Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Pay

Pay Range $22.9