Office Assistant Temporary Hire
This temporary position offers the opportunity to support Pierce County’s Risk Team by assisting with liability claims administration and the day-to-day operations of the claims program.
About the role
- Process and document claims
- Communicate with claimants
- Investigate claim information
- Help ensure claims move through the process accurately and efficiently
- Support timely claims resolution and the delivery of excellent customer service
About the department
The Finance & Enterprise Services Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship. Staff provide a broad portfolio of high-impact, countywide services, including:
- Budgeting and performance management
- Fiscal services
- Procurement and contracting
- Information technology
- General services
- Fleet services
- Risk management
Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, and provide the operational and technical backbone which ensures the smooth delivery of services across the organization. The department is focused on creating a culture where employees can help improve service delivery to make a meaningful impact on County operations and the community.
Responsibilities
- Prepare a variety of routine material and correspondence from written material and recording; proofread and ensure correct grammar, spelling, punctuation and capitalization on department correspondence
- Organize, maintain and retrieve information and documents from files and records
- Process requisitions, vouchers and invoices; validate payments and place orders for department
- Maintain simple bookkeeping, financial and statistical records requiring some technical accounting knowledge; receive and receipt various payments, fees and fines; make proper distribution and record entries, or code incoming material for further processing
- Perform receptionist and general office duties; respond to routine inquiries by telephone or person-to-person; fulfill requests for publications or office supplies
- Take minutes at meetings
- Operate standard office equipment such as copiers, typewriters, personal computers or word processors, postage machines, calculators and recorders
- May verify, code and proofread input and output data
Requirements
- One year of general clerical work experience
- Liability claims processing experience preferred
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.
Skills
- Organized, detail-focused work
- Ability to manage multiple priorities while maintaining accuracy
- Professional communication with claimants and coworkers
- Handling confidential information with discretion
- Comfortable working independently while collaborating with a small team
- Sound judgment and commitment to providing excellent customer service
Benefits
- Access to professional development through robust online learning and other training opportunities
- Multiple career growth and promotional opportunities in Pierce County