Office Assistant - Oncology & Hematology - Moline

Area of Interest: Administrative and Clerical

FTE/Hours per pay period: 1.0 (Full-time, M-F 8a-5p)

Department: Oncology and Hematology

Pay

$15.87 - $23.81/hr

Responsibilities

• Greet patients and visitors with a professional, friendly approach, ensuring a positive first impression
• Assist with patient check-in and check-out, coordinating appointments, diagnostic procedures, and future visits accurately
• Verify insurance information and assist patients with billing or coverage questions
• Respond promptly to inquiries, address concerns, and maintain clear, professional communication at all times
• Manage front desk operations, office supplies, and support staff with a variety of administrative tasks
• Prepare, file, and maintain accurate patient and office records to ensure smooth daily workflows
• Perform daytime clerical duties of triaging/scheduling client appointments
• Perform general receptionist duties of greeting/registering clients and assisting callers
• Handle data entry, chart management, working denials for billing and coding
• Order departmental supplies and manage KRONOS timekeeping
• Be a vital part of a patient-focused, collaborative hospital team while growing your administrative and healthcare skills

Qualifications

• High School Diploma/GED
• Read, write, comprehend, and speak fluent English
• Multi-cultural sensitivity
• Basic computer skills
• Able to communicate effectively (written and orally) with people of diverse professional, educational, and lifestyle backgrounds

Benefits

• Paid time off and parental leave
• 401K matching and employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance