Office Assistant - Float

About the role

We are seeking an office assistant to maintain the overall appearance of our center and assist front desk staff with administrative tasks. The position is per diem and hours are not guaranteed (some evenings).

Responsibilities

• Answer and direct telephone calls
• Schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, electronic medical records (EMR), and billing system information
• Prepare patient intake forms prior to appointments to ensure timely service
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Help to maintain a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly
• Absorb and comply with healthcare regulations and company policies
• Absorb and assist the Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Maintain disinfectant spray bottles for the gym for patients and members

Requirements

• Minimum High School Diploma or GED
• Prioritizing healthcare office experience preferred
• Customer service skills