Office Assistant - Float

About the role

NovaCare Rehabilitation is seeking an office assistant to support the front desk and assist with administrative tasks.

Responsibilities

• Answer and direct telephone calls
• Schedule and coordinate patient appointments
• Obtain and verify patient information to maintain accurate patient files, EMR, and billing system information
• Prepare patient intake forms prior to appointments to ensure timely service
• Provide excellent customer service by meeting and greeting patients, family members, and visitors and answer any questions/offer assistance as needed
• Aid in maintaining a positive patient experience and safe treatment environment by assisting the clinic staff in maintaining the general cleanliness of the center and ensuring patient care materials are readily available and kept orderly
• Affirm compliance with healthcare regulations and company policies
• Assist Patient Service Specialist with faxing and filing as needed
• Maintain inventory and stock new inventory
• Maintain disinfectant spray bottles for the gym for patients and members

Requirements

• Minimum High School Diploma or GED
• Prior experience working in a healthcare office setting preferred
• Customer service skills