Office Assistant - Adult Education

Position Summary

This position assists the Adult Education department with administrative support, offering solutions for concerns raised by students, community members, and College employees. The Office Assistant is responsible for providing customer service, helping with the intake and testing process, and other duties that ensure the office runs smoothly.

Essential Job Functions And Responsibilities

• Help students, community members, and College employees on the phone, in-person, via email and virtual web conferencing with general questions
• Provide support to instructors with technology needs, supplies, and course materials
• Schedule appointments and call students for enrollment and retention purposes
• When needed, refer students to other Adult Education office staff
• Prepare and organize test equipment, materials, forms, and files for testing at MCCHelp students with the registration, intake, and orientation process
• Perform a variety of clerical duties, which may include, but is not limited to: create and maintain digital and paper files, and enter support tickets for IT and/or facilities issues
• Work collaboratively with others (e.g. colleagues, stakeholders, vendors) to accomplish functions and responsibilities, including providing administrative backup for other departmental administrative support services during breaks, lunches, emergencies, vacations or other unexpected absences
• Other duties as assigned by the department

Required Qualifications

• A High School Diploma or equivalent

Desired Qualifications

• Bilingual (English/Spanish, English/Polish, English/Ukrainian, English/Russian)

Skills and Specifications

• Ability to effectively use Microsoft Office products and office equipment (fax, copier, etc.)
• Ability to apply and adhere to all federal, state and College laws, regulations, and policies, including those that speak to student and employee confidentiality requirements, such as FERPA
• Ability to work and communicate effectively with a wide range of coworkers, applicants, students, community members and vendors
• Commitment to and respect for diversity, equity, and inclusiveness
• Commitment to the College’s mission, vision, values, and goals
• Ability to safely hand - push/pull carts up to 40 pounds and lift up to 25 pounds

Equal Employment Opportunity

McHenry County College declares and reaffirms a policy of equal opportunity and non-discrimination. The College will make all decisions regarding admission, employment, participation in educational programs, or activities, without discrimination on grounds of race, color, creed or religion, sex, national origin, ancestry, age, order of protection status, marital status, physical or mental disabilities, military status, sexual orientation, gender-related identity, pregnancy, unfavorable discharge from military service, or other factors prohibited by law. Decisions regarding employment include hiring, promotion, termination, wages or salaries, benefits, and other terms and conditions of employment. MCC is committed to fostering an inclusive and accessible college community. To request reasonable accommodation to participate in any aspect of the hiring process, contact Human Resources at McHenry County College.

Benefits

McHenry County College offers contingent employees an opportunity to earn credits toward tuition waivers for courses taken at MCC.