Office Assistant 2 (NY HELPS) - 60110

Duties Description

The Office Assistant 2 assigned to the Minimum Data Set (MDS) Office at the NYS Veterans Home at Oxford will have intimate knowledge of federally mandated regulations regarding timing of MDS assessments used for care planning and billing purposes. They will set MDS dates according to federal regulations to avoid federal regulatory deficiencies or penalties. They will monitor the interdisciplinary team’s MDS documentation to ensure completion and timeliness to meet federally mandated requirements. The Office Assistant 2 will communicate with interdisciplinary team members regarding their performance during MDS completion.

The employee will be responsible for Medicare coverage criteria and guidelines for billing purposes. They will submit protected health information to insurance companies for the purpose of continued coverage or payment. They will communicate with insurance company representatives regarding on-going cases and documentation needs for coordination of benefits. The Office Assistant 2 will handle requests/authorizations for outpatient therapy services to allow for billing of these services to a third-party payer. They will submit protected health information to CMS (Centers for Medicare and Medicaid Services) appointed representatives for audit purposes. They will communicate with resident representatives regarding federally mandated documents that must be completed at the end of Medicare services, ensuring these documents are handled according to federal guidelines. They will prepare and submit documentation to support third-party audits for billing purposes.

They will develop audit tools for purposes of tracking topics of concern for billing or surveys of Medicare data and Biometrics in combination with federally mandated matrix data for survey and generate reports from the EHR (Electric Health Records) to audit potential problems.

In addition, they will maintain open lines of communication with other departments regarding MDS, Medicare and care planning process. They will provide education and assist with completing tasks in the EHR such as assigning staff and changing profiles to ensure proper documentation is available for Nurse Assessment Coordinator staff.

Minimum Qualifications

• Reassignment and Transfer Candidates: Current New York State Department of Health employee with permanent or contingent permanent service as an Office Assistant 2, Grade 9; OR current New York State employee with one year or more of permanent or contingent permanent, competitive service in a title eligible to 70.1 transfer to Office Assistant 2, Grade 9.
• Promotional Provisional Opportunity: In the absence of an eligible list with three or more candidates willing to accept a position, a provisional appointment may be considered. For provisional appointment, candidates must meet one of the following minimum qualifications: Be a current NYS Department of Health employee with one year of permanent competitive or 55-b/55-c service as an Office Assistant 1, Grade 6, or Office Assistant, Clerical, or Keyboarding title allocated to a Grade 6 or higher.
• NY HELPS Minimum Qualifications: One year of clerical experience.

Additional Comments

One full-time competitive or non-competitive via HELPS, permanent, or provisional appointment.

Transfer candidates may be asked for their Social Security Number to verify your transfer eligibility. For more information on transfer types, transfer eligibility criteria, and the current transfer determinants for your title, visit the following website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm.

Non-Competitive Promotion: If there are three or fewer qualified candidates interested in the appointment to this position, a permanent appointment may be made pursuant to Section 52.7 of the Civil Service Law. To be eligible, candidates must be an employee of the Department of Health Veterans Home at Oxford and have one year of permanent competitive service as an Office Assistant 1, Grade 6, or Office Assistant, Clerical, or Keyboarding title allocated to a Grade 6 or higher.

For additional information about NY HELPS Program, please refer to https://www.cs.ny.gov/help/index.cfm.

This position is part of the NYS HELPS program. No examination is required.

We offer a work-life balance and a generous benefits package, worth 65% of salary, including:

• Holiday & Paid Time Off
• Public Service Loan Forgiveness (PSLF)
• Pension from New York State Employees’ Retirement System
• Shift & Geographic pay differentials
• Affordable Health Care options
• Family dental and vision benefits at no additional cost
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• And many more...

The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities. For more information on the NYS Department of Health’s Mission, Vision, Values and Strategic Plan, please visit: https://health.ny.gov/commissioner/index.htm.

If you require reasonable accommodation to complete a job application, a job interview or to otherwise participate in the hiring process, please contact by phone 518-486-1812 or email doh.sm.reasonable.accommodation@health.ny.gov to make a request.

NYS Department of Health does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.