Office Administrator - Part or Full Time English/Spanish

What You'll Do

• Be the friendly, professional first point of contact for clients calling, emailing, or walking in — in both English and Spanish
• Aid clients with policy questions, billing inquiries, coverage concerns, and general agency needs
• Help Spanish-speaking clients navigate their insurance needs with clarity and confidence, serving as a trusted bridge between the client and the agency
• Follow up with clients on renewals, outstanding documents, and policy changes
• Support client retention through consistent, caring communication
• Keep the office running smoothly — managing files, correspondence, scheduling, and daily administrative tasks
• Maintain accurate client records in the agency management system
• Aid the agent and team with reports, mailings, and other operational needs
• Help coordinate client outreach, referral follow-ups, and community engagement efforts

Your Growth Path

• Start part-time — learn the agency, the clients, and the industry
• Obtain your Property & Casualty (P&C) license — we'll support you through the process (required for advancement)
• Grow into a full-time role — demonstrate your value and transition into a full-time licensed agent or service representative position within the agency

What We're Looking For

• Bilingual fluency in English and Spanish — required
• Strong communication and interpersonal skills
• Friendly, professional, and dependable
• Organized, detail-oriented, and able to manage multiple tasks
• Comfortable with basic computer use (Microsoft Office, email, etc.)
• No insurance license required to start — but must be willing to obtain a P&C license to be considered for full-time advancement
• Prior customer service or office experience a plus, but not required

Position Details

• Type: Part-Time
• Language Requirement: Bilingual English/Spanish
• Licence Requirement: Not required to start; P&C license required for promotion and full-time consideration
• Growth Opportunity: Clear pathway to full-time licensed agent role

(if you already have a resume on Indeed)