Office Assistant Bi-Lingual (English/Spanish)

Job Description

Personal Home Care of NC, a Top Workplaces Award recipient from the Charlotte Observer, is a rapidly growing full-service Home Care Agency seeking a highly motivated and organized Office Assistant who is fluent in both English and Spanish to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to multitask in a fast-paced environment. The Office Assistant will be responsible for a variety of administrative tasks, including answering phones, responding to emails, filing, and data entry. The candidate must be proficient in Microsoft Office and have experience with office equipment such as copiers and scanners. The Office Assistant will also be responsible for greeting clients and visitors, scheduling, overseeing different organizational phases of patient care coordination to ensure smooth operations in a healthcare office and assisting with other tasks as needed. The candidate must be able to work independently and as part of a team, and have a positive attitude and strong work ethic.

Responsibilities

• Maintain excellent relationships with clients, staff and providers
• Daily telephone communication with clients, aides, insurance companies, case managers and prospects
• Able to maintain confidentiality and exercise extreme discretion
• Flexible and approachable personality style to work with diverse population
• Able to effectively communicate information to employees and management orally and in writing
• Excellent problem-solving skills and a high level of attention to detail and accuracy
• Be able to organize, prioritize, and coordinate multiple work activities and meet critical deadlines

Requirements

• Fluent in both English and Spanish
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office
• Strong customer service orientation
• Experience with office equipment such as copiers and scanners
• Ability to multitask in a fast-paced environment
• Positive attitude and strong work ethic
• Prior experience in Home Care administration or related field is a plus

Preferred Qualifications

• Associate's or Bachelor's degree in Business Administration or related field
• Prior experience in an office setting
• Experience with customer service

Job Type

Part Time (2-3 days per week)