Office Administrator

About the role

The Lien Enforcement Unit within the Land Records Division is seeking an Office Administrator. The ideal candidate will be responsible for the processing of Tax Lien Salem In-re Foreclosure actions and providing post-Lien sale customer service.

Responsibilities

• Supervise staff, maintain, and update employee files, including evaluations, disciplinary actions, and time and leave.
• Manage daily team operations and provide customer service via phone, mail, and email in response to Tax Lien inquiries.
• Review and send the request for address updates to Land Records.
• Prepare various weekly activities report.
• Maintain the filing of reports received from the Tax Lien Sale Servicers and the FIT divisions.
• Conduct Level 5 review and approval of Tax Lien vouchers created in Financial Management System (FMS) for lien cancellation cures and post lien sale payments.
• Oversee the discharge of Tax Liens processes.
• Work with Wilmington Trust, the Bank of New York Mellon, and ACRIS to request and record discharges for liens cured or redeemed.
• Conduct research to ensure the integrity of the Tax Lien sale date in the Property Tax System (PTS) by reviewing the status of liens sold in Fairtax, Automated City Register Information System ARIS and the Lien Cure System (LCS).
• Handle special assignments during the Tax Lien sale process.
• Order office supplies for the unit.
• Perform other duties as assigned.

Qualifications

• A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.
• An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.
• A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.
• Education and/or experience equivalent to "1", "2" or "3" above, however, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above.

Benefits

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Pay

$77,071.00 – $88,632.00