Odoo Support Specialist

What You’ll Do

• Tier 1 Odoo Support
• Be the first point of contact for staff questions
• Troubleshoot functional issues across Accounting, Sales, Purchase & Inventory
• Escalate technical bugs to our AU Tier 2/3 partner
• Accounting Support
• Bank reconciliations across multiple companies
• Review clearing accounts & categorize journal entries
• Aid with month-end close
• Data Cleanup & System Management
• Merge duplicate contacts/products
• Fix data integrity issues
• Manage safe Import/Export updates
• SOPs & Training
• Create clear “How-to” guides
• Build and maintain SOP libraries
• Run basic user training sessions

Skills Required

• Strong Odoo functional experience (v18 preferred)
• Solid understanding of Accounting, Sales, Purchase & Inventory modules
• Strong grasp of double-entry bookkeeping
• Confident in explaining how transactions affect the Balance Sheet & P&L
• Skilled with Odoo Import/Export tools
• Fully fluent English (written + verbal) — essential for documentation & training
• Detail-oriented, proactive, and safety-first with data