Ops Support Specialist

About the Company

Charlie's Produce is a privately owned wholesale produce company and the largest privately owned produce wholesaler on the West Coast. We focus on quality and foster a working environment that promotes loyalty, stability, innovation, and growth. Our team is dedicated to food, supply chain, and community, and we seek like-minded individuals to help enhance our communities through quality produce.

Benefits

• Medical, dental, and vision insurance effective the first of the month following hire
• ESOP (Profit Sharing) and 401(k)
• Paid vacations and holidays
• Pre-tax commuter benefits and onsite parking
• Coverage under State Sick Leave
• 100% prepaid college tuition for employees and their dependents
• Employee assistance program (EAP)

Pay

$24 per hour with a potential 90-day performance-based raise. Yearly review with possible increase based on performance and tenure.

Responsibilities

• Answer and assist all incoming calls from internal and external customers
• Print and maintain customer orders daily
• Create warehouse/production labels daily as needed
• Enter and complete required paperwork for inter-company transfers
• Enter received product quantities into the company’s front-end systems
• Participate in special projects necessary for the departments and/or company
• Respond to inquiries and refer to the proper manager
• Provide backup in other areas of operations and/or administrative departments as needed
• Maintain regular communications with all necessary departments to ensure operations function satisfactorily
• Support all shipping and receiving administrative functions
• Record and deposit customer payments from will call or driving staff into the office safe

Requirements

• Intermediate computer skills: Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ten-key by touch (9,000+ keystrokes per hour)
• Proven problem-solving skills with the ability to handle multiple details simultaneously
• Self-motivated with the ability to work independently
• Strong interpersonal and teamwork skills
• Excellent organizational skills with an emphasis on attention to detail
• Knowledge of inventory tracking systems (AS400)
• Skilled in time management and capable of meeting hourly/daily deadlines

This is a safety-sensitive position. The employer participates in E-Verify and will confirm work authorization using Form I-9. H1-B sponsorship is not provided at this time.