OCJ - Microsoft 365 / Exchange Administrator, Information Services Department

Duties And Responsibilities

• Design, implement, administer, and maintain the Circuit Court's Microsoft 365 messaging environment, including Exchange Online and hybrid Exchange infrastructure.
• Administer Exchange Online mailboxes, shared mailboxes, distribution groups, resource mailboxes, mail-enabled security groups, and Microsoft 365 licensing.
• Configure and manage mail flow, connectors, transport rules, SMTP routing, and email security services.
• Administer Microsoft Entra ID identities and authentication services as they relate to Microsoft 365 messaging.
• Develop, recommend, implement, and maintain Microsoft 365 administration policies, procedures, standards, and best practices.
• Lead Microsoft 365 messaging projects, migrations, software upgrades, and infrastructure enhancements.
• Maintain technical documentation, system configurations, operational procedures, and administrative reports.
• Collaborate with infrastructure, networking, cybersecurity, and Help Desk teams to resolve enterprise messaging issues.
• Participate in after-hours maintenance activities and provide support during planned maintenance windows or emergency situations, as required.

Minimum Requirements And Qualifications

• Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Engineering, or a closely related field.
• Seven (7) years of progressively responsible experience administering Microsoft 365 and Exchange environments supporting enterprise-class organizations with high availability requirements.
• Minimum five (5) years of experience administering Microsoft 365 and Exchange Online environments.
• Experience supporting hybrid Exchange deployments.
• Demonstrated experience administering Microsoft Entra ID and identity management services.
• Demonstrated experience administering Exchange Online Protection (EOP) and enterprise email security solutions.
• Demonstrated experience developing and maintaining PowerShell automation for Microsoft 365 administration.
• Experience supporting Microsoft Purview compliance features, including retention policies, eDiscovery, and litigation holds.
• Experience with SMTP mail routing, DNS, and email authentication technologies including SPF, DKIM, and DMARC.
• Experience supporting Microsoft Outlook and Microsoft 365 desktop applications.
• Experience planning and implementing Microsoft 365 upgrades, migrations, and service improvements.
• Possession of a valid driver's license and the ability to travel between Circuit Court facilities, as required.
• Ability to work assigned shifts, including evenings, weekends, holidays, and mandatory overtime, when operationally necessary.