Microsoft 365 Exchange Administrator

Responsibilities

• Provide end-user and operational support, managing incidents and service requests for Aero Commercial and GCCH tenants.
• Perform periodic maintenance tasks like patching of Exchange servers, cleanup of Exchange objects etc.
• Administer Exchange Servers (on-premises) including installation, configuration, and maintenance.
• Manage Exchange Online and hybrid environments, including migrations.
• Manage GCC High (GCCH) environments, ensuring compliance with regulatory and security requirements.
• Automate tasks using PowerShell.
• Implement problem management to reduce incident tickets.
• Support business requirements by identifying and implementing solutions.
• Implement and manage RBAC for secure access control.
• Support M&A activities, including tenant migrations and integrations.
• Manage SSL/TLS certificates and ensure secure communications.
• Enforce email policies and ensure compliance with regulatory standards.
• Apply security best practices to protect the environment.
• Monitor system performance and ensure optimisation.
• Plan and execute backup and disaster recovery strategies.

Qualifications

• 5+ years of experience in enterprise architecture, with a proven track record of delivering scalable and secure solutions.
• Extensive knowledge of enterprise architecture frameworks and methodologies.
• Strong understanding of cloud computing, security, and data management.
• Excellent problem-solving skills and the ability to make informed decisions in a fast-paced environment.
• Exceptional communication and interpersonal skills to engage with stakeholders at all levels.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Demonstrated success in driving digital transformation initiatives.
• ITIL experience/certification.
• Strong project management and leadership skills.