Systems Administrator (Office 365)

Responsibilities

• Maintains services throughout the O365/Azure Tenant.
• Monitors, troubleshoots, and resolves issues.
• Works directly with Engineers to deliver project assignments.
• Supports pre-production and production deployment, configuration, testing.
• Ensures best practices are followed and recommendations are communicated.
• Provides detailed technical documentation including solution design, platform build/configuration, troubleshooting, and operational procedures.
• Collaborates with engineering teams to review current issues and ensure successful support of new solutions and platforms through documentation and training.
• Administers and supports Windows Active Directory, Teams/O365 SharePoint, OneDrive, and O365 security applications.
• Serves as a point of contact for hardware and software problem resolution within the O365 Tenant and end user devices.

Qualifications

• College degree in Computer Science or equivalent experience in specific requirements.
• Minimum 5 years’ experience with enterprise application deployments.
• Working knowledge of Active Directory, Exchange, Office365 application troubleshooting, PowerShell scripting, Intune, and Defender applications.
• Remain current with up-to-date product information for all released software configurations.
• Demonstrate excellent professionalism and communication skills.
• Show a continuous improvement mindset and a desire to raise the bar at work.
• Must be willing to work onsite in Orlando, FL as needed.

Benefits

• Medical, dental, and vision care.
• Disability insurance (short and long term).
• Life & AD&D Insurance.
• Flexible Spending Accounts (Healthcare, Dependent Care, and Commuter Transportation and Parking Reimbursement).
• Employee Assistance Programs.
• Annual leave, sick leave, holiday pay.
• Educational assistance.
• Certification / Training reimbursement.
• A 401(k)-retirement savings contribution plan with employer match.