System Administrator – MS O365

About the role

You will be providing proactive service delivery to the internal clients, ensuring best-practice standards are being met resulting in IT Systems performance.

Responsibilities

• Provide insight and solutions to the implementation and roll out of Microsoft Office 365
• Set up and configure the users remotely
• Identify risks and provide solutions ensuring internal standards are met
• Respond to inquiries in a timely fashion ensuring open communication with stakeholders
• Develop, implement and present knowledge base articles/documentation for internal use to make recommendations for improvements
• Aid in providing training and support to users of O365

Requirements

• Must have 3-5 years of experience administrating Windows environments
• Excellent communication skills (written and spoken English) and able to present ideas and technical information in a user-friendly manner
• In depth knowledge of applications and desktop systems and configuration, installations/upgrades techniques, application management, problem identification and resolution
• Knowledge of network operating systems, Microsoft Systems and network management including administration, configuration, protocols (TCP/IP), security, storage, and fault management
• Advanced knowledge of MS Exchange Administration
• Knowledge of MS Teams & MS Planner
• Experience with adoption and change management

Qualifications

Must have 3-5 years of experience administrating Windows environments

Excellent communication skills (written and spoken English) and able to present ideas and technical information in a user-friendly manner

In depth knowledge of applications and desktop systems and configuration, installations/upgrades techniques, application management, problem identification and resolution

Knowledge of network operating systems, Microsoft Systems and network management including administration, configuration, protocols (TCP/IP), security, storage, and fault management

Advanced knowledge of MS Exchange Administration

Knowledge of MS Teams & MS Planner

Experience with adoption and change management

Skills

• Windows environment administration
• Microsoft Office 365 implementation and roll out
• Remote user setup and configuration
• Risk identification and solution provision
• Communication and presentation of technical information
• Application and desktop system management
• Network operating systems and Microsoft Systems administration
• MS Exchange Administration
• MS Teams & MS Planner knowledge
• Adoption and change management experience

Benefits

N/A

Pay

N/A

Schedule

N/A