System Administrator – MS O365
About the role
You will be providing proactive service delivery to the internal clients, ensuring best-practice standards are being met resulting in IT Systems performance.
Responsibilities
- Provide insight and solutions to the implementation and roll out of Microsoft Office 365
- Set up and configure the users remotely
- Identify risks and provide solutions ensuring internal standards are met
- Respond to inquiries in a timely fashion ensuring open communication with stakeholders
- Develop, implement and present knowledge base articles/documentation for internal use to make recommendations for improvements
- Aid in providing training and support to users of O365
Requirements
- Must have 3-5 years of experience administrating Windows environments
- Excellent communication skills (written and spoken English) and able to present ideas and technical information in a user-friendly manner
- In depth knowledge of applications and desktop systems and configuration, installations/upgrades techniques, application management, problem identification and resolution
- Knowledge of network operating systems, Microsoft Systems and network management including administration, configuration, protocols (TCP/IP), security, storage, and fault management
- Advanced knowledge of MS Exchange Administration
- Knowledge of MS Teams & MS Planner
- Experience with adoption and change management
Qualifications
Must have 3-5 years of experience administrating Windows environments
Excellent communication skills (written and spoken English) and able to present ideas and technical information in a user-friendly manner
In depth knowledge of applications and desktop systems and configuration, installations/upgrades techniques, application management, problem identification and resolution
Knowledge of network operating systems, Microsoft Systems and network management including administration, configuration, protocols (TCP/IP), security, storage, and fault management
Advanced knowledge of MS Exchange Administration
Knowledge of MS Teams & MS Planner
Experience with adoption and change management
Skills
- Windows environment administration
- Microsoft Office 365 implementation and roll out
- Remote user setup and configuration
- Risk identification and solution provision
- Communication and presentation of technical information
- Application and desktop system management
- Network operating systems and Microsoft Systems administration
- MS Exchange Administration
- MS Teams & MS Planner knowledge
- Adoption and change management experience
Benefits
N/A
Pay
N/A
Schedule
N/A