System Administrator

About the role

This position is responsible for maintaining the availability, security, and resiliency of core infrastructure including Windows Server, Active Directory, VMware virtualization, Cisco UCS compute, NetApp storage, endpoint management, identity services, disaster recovery, backup systems, and enterprise endpoint protection. These platforms support port operations, public safety, administrative systems, and business applications that operate 24x7.

The contractor will also support critical cybersecurity initiatives through vulnerability remediation, security patching, incident response, backup validation, disaster recovery readiness, and implementation of infrastructure security best practices. The role directly supports NC Ports' cybersecurity objectives and ongoing compliance efforts, including implementation of the U.S. Coast Guard Maritime Transportation Security Cyber Risk Management Final Rule.

This is a 12-month supplemental staffing resource to provide immediate operational capacity while supporting ongoing modernization initiatives, infrastructure lifecycle management, and increasing cybersecurity requirements.

The manager prefers a candidate who can be onsite 1-3 days a week but will consider waiving this requirement for a strong non-local candidate.

Responsibilities

• Maintain availability, security, and resiliency of core infrastructure (Windows Server, Active Directory, VMware, Cisco UCS, NetApp storage, endpoint management, identity services, disaster recovery, backup systems, and enterprise endpoint protection).
• Support cybersecurity initiatives including vulnerability remediation, security patching, incident response, backup validation, and disaster recovery readiness.
• Implement infrastructure security best practices and support compliance efforts (e.g., U.S. Coast Guard Maritime Transportation Security Cyber Risk Management Final Rule).
• Perform root cause analysis and incident response for infrastructure issues.
• Automate tasks using PowerShell and PowerCLI.
• Manage technical documentation and change management processes.

Requirements

• 5+ years of experience in VMware vSphere / ESXi administration.
• 5+ years of experience in Windows Server administration (2019/2022).
• 5+ years of experience with Microsoft Active Directory, Group Policy, DNS, and DHCP.
• 5+ years of experience with Cisco UCS compute infrastructure.
• 5+ years of experience in NetApp storage administration.
• 5+ years of experience with SCCM/MECM and endpoint management.
• 5+ years of experience with PowerShell and PowerCLI automation.
• 5+ years of experience with enterprise backup and disaster recovery.
• 5+ years of experience in vulnerability management and security patching.
• 5+ years of experience with endpoint protection and enterprise encryption.
• 5+ years of experience with Microsoft clustering and high availability.
• 5+ years of experience with identity and authentication services (MFA, PKI, LDAP).
• 5+ years of experience in enterprise virtualization and VDI support.
• 5+ years of experience in infrastructure monitoring and performance tuning.
• 5+ years of experience in incident response and root cause analysis.
• 5+ years of experience with enterprise networking fundamentals (TCP/IP, VLANs, routing, switching, firewalls).
• 5+ years of experience with technical documentation and change management.