Occupancy Specialist
About Us
Harborlight Homes is a nonprofit community development and property management organization providing service-enriched affordable housing throughout the North Shore of Massachusetts. We create and preserve affordable, inclusive, service-enriched homes because we believe everyone deserves a home.
About the Role
The Occupancy Specialist plays a key role in supporting the day-to-day occupancy and compliance needs of our affordable housing portfolio. While our portfolio includes more than 26 properties, this position will typically support approximately 3–4 properties at a time, with a focus on completing certifications, recertifications, and other occupancy-related work. This is a traditional Monday through Friday position. Rather than traveling between multiple properties each day, the Occupancy Specialist will generally be based on one primary property for several months at a time, depending on where support is most needed. Once work at that location is brought up to date, the position may transition to another property or group of properties within the portfolio. The role provides broad exposure to affordable housing operations, compliance, leasing, and resident relations and is a great opportunity for someone looking to continue growing their career in property management. As the role evolves, there may be an opportunity to take on expanded responsibilities and grow into a Property Manager position.
Responsibilities
Leasing & Occupancy:
- Process applications, certifications, and recertifications for new and existing residents in accordance with HUD, LIHTC, and other affordable housing program requirements.
- Maintain accurate resident files and waiting lists, ensuring compliance with all regulatory agreements.
- Coordinate move-in and move-out procedures, including unit inspections and documentation.