Occupancy Specialist

About the role

A well-established affordable housing organization is seeking an experienced Occupancy Specialist to join a stable and highly supportive property management team in Boston, MA. This role is ideal for someone with a strong background in affordable housing compliance who enjoys working directly with residents while ensuring program requirements are met accurately and efficiently.

Responsibilities

• Process move-ins, annual recertifications, and interim recertifications
• Verify resident income, assets, and eligibility in accordance with affordable housing regulations
• Maintain accurate resident files and compliance documentation
• Manage applicant waitlists and screening processes
• Coordinate with property management staff to support occupancy goals
• Respond to resident questions regarding certifications and program requirements
• Assist with audits, inspections, and compliance reviews
• Process special claims and related occupancy documentation

Requirements

• 2+ years of affordable housing, occupancy, compliance, or property management experience
• Experience with HUD, Project-Based Section 8, LIHTC, or similar affordable housing programs
• Strong knowledge of recertifications and income calculations
• Excellent organizational skills and attention to detail
• Ability to manage multiple deadlines in a fast-paced environment
• Strong communication and customer service skills

Preferred Qualifications

• Certified Occupancy Specialist (COS), HCCP, TCS, SHCM, or similar affordable housing certifications
• Experience with property management software such as Yardi, OneSite, or similar platforms

Pay & Schedule

• Salary: $60,000–$65,000 annually
• Schedule: Full-Time | Monday–Friday | Onsite
• Location: Boston, MA