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OAG - Child Support | Administrative Assistant II-

Texas Attorney General · Corpus Christi, TX · 2 wk ago
AdministrativeInternship

Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney General's (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their children's lives and ensuring that children in Texas receive the support they need and deserve.

About the Role

The Administrative Assistant provides administrative support duties for management and staff of a child support field office. Work involves clerical and technical tasks associated with processing of child support cases. May serve as the liaison for inventory, purchasing, travel, personnel, safety, records management, leave, facilities, and other duties as assigned by management.

Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State's law firm, the OAG provides exemplary legal representation in diverse areas of law.

Responsibilities

  • Performs purchasing liaison duties
  • Performs office supply duties
  • Performs inventory liaison duties
  • Performs volunteer/intern liaison duties and trains volunteers/interns
  • May serve as a Notary Public
  • Performs travel liaison duties
  • Performs administrative duties for the office
  • Performs postage coordinator duties
  • Performs time-keeping liaison duties
  • Assists staff with equipment/building maintenance needs
  • Processes incoming and outgoing mail
  • Assists management with tracking and monitoring budget
  • Performs backup money-handling duties to process child support payments
  • Serves as backup to the receptionist
  • Scan and index documents
  • Review and maintain child support virtual files for accuracy in the Enterprise Content Management (ECM) repository
  • Performs related work as assigned
  • Maintains relevant knowledge necessary to perform essential job functions
  • Attends work regularly in compliance with agreed-upon work schedule
  • Ensures security and confidentiality of sensitive and/or protected information
  • Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Requirements

  • Education: Graduation from high school or equivalent
  • Experience: Two years of full-time Child Support Program, business administration, complex clerical, secretarial, customer service (or closely related) experience; may substitute bachelor's degree from an accredited college or university for the required experience on a year-for-year basis
  • Knowledge of office practices and administrative procedures
  • Skill in using a computer for word processing and data entry/retrieval
  • Skill in the proper use of punctuation, sentence structure, grammar, and spelling
  • Skill in handling multiple tasks, prioritizing, and meeting deadlines
  • Skill in effective oral and written communication
  • Skill in exercising sound judgment and effective decision making
  • Ability to communicate effectively
  • Ability to receive and respond positively to constructive feedback
  • Ability to work cooperatively with others in a professional office environment
  • Ability to provide excellent customer service
  • Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
  • Ability to arrange for personal transportation for business-related travel
  • Ability to work more than 40 hours as needed and in compliance with the FLSA
  • Ability to lift and relocate 30 lbs.
  • Ability to travel (including overnight travel) up to 10%
  • Ability to type 45 words per minute (Typing test required at time of interview)

Qualifications for Administrative Assistant III

All of the above qualifications for an Administrative Assistant II, PLUS:

  • Experience: One additional year of full-time Child Support Program, business administration, complex clerical, secretarial, customer service (or closely related) experience; may substitute bachelor's degree from an accredited college or university for the required experience on a year-for-year basis

Preferred Qualifications

  • Skills: Using WordPerfect, MS Word, and MS Excel software programs
  • Other Language: Ability to proficiently read, write, and speak Spanish

Benefits

OAG employees enjoy excellent benefits. View benefits at a glance.

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