Nurse Supervisor

Primary Purpose

This position is responsible for leadership and oversight of non-provider primary care clinical services in addition to providing scheduled face-to-face office visits for case management, patient education, triage and protocol driven treatment of select chronic and/or acute conditions. Administrative responsibilities will include oversight and evaluation of MA staff, oversight of vaccine, and 340b clinic pharmacy. Clinic work may include patient education, wound care, foot care/exams, and annual wellness assessments in addition to other duties appropriate for the position. This position description is created with the anticipation of significant expansion of primary care services and staff, which will require flexibility, creativity, delegation, and supervision.

Key Competencies

Leadership and supervision (50%)

• Ability to provide oversight, supervision, recruitment and evaluation of nursing and MA staff
• Works together with clinic supervisor to set nursing and MA schedules
• Ability to provide patient triage during routine clinic hours
• Ability to provide oversight and management of vaccine and 340b pharmacy inventory
• Participation in clinic and institutional quality initiatives and programs

Clinical Services (50%)

• Provides RN-delivered patient care within scope of practice, utilizing approved standing orders and clinical protocols for management of selected acute and chronic conditions with referral to clinical providers as appropriate
• Work together and in support of providers in management of complicated patients including communication and working with specialty providers
• Conducts medication review, assess and develop strategies to improve compliance
• Provides patient education by provider referral
• Provides wound care and dressing changes
• Interest and ability to provide basic foot care
• Provides and update care plans
• Conducts comprehensive physical, mental, and psychosocial assessment per protocol
• Adheres to standing orders and nursing protocols to order labs, referrals, medications, and provide education to support patient health improvement goals
• Participation in mobile medical clinic
• All other duties assigned

Population Based Health Responsibilities

Manage assigned patient population through proactive outreach, risk stratification, care planning, and coordination of care to improve health outcomes.

Minimum Requirements and Qualifications

• Current Oregon RN license with a bachelor's degree or higher
• Ability to work with a diverse population and a broad range of situations while maintaining a professional and courteous attitude
• Complete all continuing education requirements
• Minimum of three years' nursing experience or specialty certification
• Experience in the delivery of primary care
• Ability to work effectively with minimal supervision
• Demonstrated collaborative leadership skills, including the ability to build trust, communicate effectively, support team-based decision-making, and partner with clinical and administrative staff to advance shared goals
• Strong computer skills including but not limited to the ability to send and receive email, write documents in MS Word, lookup information using the internet, and use the electronic EHR system
• Maintain current BLS certification and complete annual blood borne pathogen training
• Receive approval of the Medical Director showing complete knowledge of all the clinic's Acute and Chronic Care Nursing Protocols within six months of hire date
• Complete White Bird new employee training
• Able to function in a high-needs and at times chaotic environment

Preferred Skills

• Bilingual in English and Spanish
• 2+ years supervisor experience
• Experience working with unhoused population and in a multicultural environment
• Experience working at Federally Qualified Health Center
• Minimum of two years' experience in primary care medical practice
• Display knowledge of Chronic Disease processes including but not limited to diabetes, hypertension, asthma, COPD, hyperlipidemia

Benefits

• Employee Medical Insurance with an option 100% paid by the employer
• Employee Dental Insurance is 100% paid by the employer
• Employee Vision Insurance is 100% paid by the employer
• $1250 annual Health Reimbursement Account prorated from start month
• $30 per month wellness reimbursement for qualifying activities or free membership to the Eugene YMCA
• 401(k) option with up to a 3% match
• Paid Time Off (Accrual up to 25 days per year and increases with tenure)
• Paid Holidays (9) plus one floating holiday = 10 paid holidays
• Principal - voluntary options for accidents, hospitalization, and critical care plans are available