Nurse Supervisor

Community Care Network is seeking a Nurse Supervisor in Rutland, Vermont. Community Care Network is comprised of Rutland Mental Health Services and Rutland Community Programs. Our mission is to enhance the well-being of our communities, individuals and families through responsive, innovative and collaborative human services.

About the Role

The Nursing Supervisor oversees the medical assistant (MA) team within the psychiatric and substance use outpatient clinic and provides clinical supervision to residential nurses and MA(s), including those based out of CSID, Mental Health Urgent Care, Developmental Services and North End Ranch. This role is responsible for ensuring high-quality support for psychiatric providers, compliance with clinical standards, coordination of care, and integration of medical services into the behavioral health setting. The supervisor will guide day-to-day clinical support operations, ensure regulatory adherence, provide staff supervision and training, and foster a safe, trauma-informed, and person-centered care environment. The supervisor is responsible for maintaining current policies and procedures related to nursing care, medication delegation, medical assistant duties, medication management, and other related clinical practices.

Responsibilities

• Supervise and support medical assistants working in psychiatric, substance use, and dual-diagnosis outpatient programs.
• Provide clinical supervision, consultation, and support to residential nurses and MA(s), including those based out of CSID, Mental Health Urgent Care, Developmental Services and North End Ranch.
• Guide nursing assessments, care planning, documentation, medication practices, and coordination of care in collaboration with program leadership.
• Coordinate daily clinical operations, including appointment support, medication refills, provider workflow, vitals collection, injections, and lab coordination.
• Promotes and supports primary care screenings.
• Participate in quality improvement efforts related to clinical workflows, documentation, and safety protocols.
• Collaborate with prescribers, therapists, case managers, and other staff to ensure continuity and coordination of care.
• Develop and implement onboarding and ongoing training plans for medical assistants and nurses under clinical supervision.
• Conduct performance evaluations, provide coaching, and participate in progressive discipline as needed.
• Act as Harm Reduction Supply Coordinator which includes training staff in the use of naloxone and other supplies.
• Provide client health education related to substance use, harm reduction, dental health, and more, one on one and in a group setting.
• Manage medical inventory, ordering supplies, and ensuring vaccine/medication storage standards are met.
• Ensuring that Harm Reduction Supplies are given out and tracked.
• Ensure compliance with all applicable regulatory standards (HIPAA, OSHA, CCBHC, etc.), including requirements affecting Vermont Therapeutic Community Residences (TCRs), Department of Mental Health (DMH), Department of Disabilities, Aging and Independent Living (DAIL) Level III facilities, as applicable to each program.
• Monitor medication administration logs, client education efforts, and documentation quality.
• Respond to medical incidents or emergencies in collaboration with nursing and crisis teams.
• Serve as a liaison between medical assistants, nurses under clinical supervision, program leadership, and agency leadership, facilitating communication and problem-solving.
• Develop, review, update, and maintain policies and procedures related to nursing care, medication delegation, medical assistant duties, medication management,