Nurse Manager- (A-CCS)

About the role

Join our A-CCS Services team and help advance our mission of empowering people to live healthier, more fulfilling lives through compassionate, high-quality behavioral health care in Western Massachusetts.

Responsibilities

• Provide high-quality, community-based nursing care and clinical leadership for individuals served at BHN's Holyoke and Westfield Respite sites.
• Supervise, train, schedule, support, and evaluate program nurses while coordinating nursing coverage and workflow across shifts.
• Complete comprehensive nursing assessments, including review of systems, diagnosis, and mental status, and recommend appropriate treatment or referrals using the least restrictive approach.
• Transcribe, verify, administer, refill, inventory, and dispose of medications in accordance with Medication Administration Program (MAP) policies and protocols.
• Collaborate with the Senior Nurse Manager, providers, program leadership, staff, pharmacies, and collateral partners to support treatment planning, medical interventions, and continuity of care.
• Monitor individuals' health status, treatment progress, medication needs, and self-medication skills, responding promptly to emerging medical or behavioral health concerns.
• Educate individuals served and staff about health conditions, medications, self-medication skills, MAP requirements, vital signs, and high-alert medication procedures.
• Maintain a safe, healthy, and supportive program environment while building rapport and reinforcing appropriate clinical and professional boundaries.
• Complete and approve nursing assessments, progress notes, medication orders, inventories, discharge summaries, and other required documentation accurately and on time.
• Facilitate transfers, aftercare planning, and discharge to the next appropriate level of care while managing medical supplies, required training, licensure, and other essential program operations.

Requirements

• Current, unrestricted Massachusetts Registered Nurse license.
• High school diploma or GED.
• At least one year of experience or training working with a behavioral health population and one year of post-graduate medical-surgical nursing experience.
• Strong understanding of mental health conditions and appropriate pharmaceutical, medical, and psychoeducational interventions.
• Knowledge of Medication Administration Program (MAP) policies and procedures, including safe administration of high-alert medications.
• Ability to assess and coordinate medical and psychiatric needs, facilitate appropriate referrals, and deliver high-quality community-based care.
• Demonstrated ability to supervise and develop nursing staff, manage competing priorities, respond effectively to urgent needs, and promote accountability and teamwork.
• Cultural responsiveness and the ability to build trust and work effectively with individuals from diverse backgrounds and with complex or challenging needs.
• Excellent clinical judgment, problem-solving, organization, technology, and verbal and written communication skills.

Benefits

• Purpose-driven work making a meaningful impact in the lives of individuals, families, and communities.
• Professional growth through ongoing training, mentorship, career development, and advancement opportunities.
• Supportive team culture guided by HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability and opportunity with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive benefits including generous PTO, 403(b), educational assistance, medical, dental, vision, and employee assistance programs.
• Certified Great Place to Work recognition for a positive and engaging employee experience.

Pay

Salary Range: $95,000 - $115,000