Nuclear Sr Client Account Manager
Black & Veatch · Atlanta, GA · 2 mo ago
Full-time
Location: Atlanta, GA
Relocation eligible: Yes
Full time/Part time: Full-Time
About the role
Drive new business growth and maintain relationships with focus on Tier 2 and Tier 3 Accounts. Collaborate with Black & Veatch offered solutions to solve client's complex challenges and needs. Set account strategies and guide proposal/project teams during pursuits. Work closely with sales and marketing teams to ensure that the needs of Tier 2 and Tier 3 Accounts are met and Black & Veatch is positioned effectively in the marketplace. Be the voice of the client internally.
Responsibilities
- Lead client engagement activities from identification and opportunity creation to business capture
- Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships
- Account management (build & maintain client relationships; develop and follow sector-led key account plans)
- Generate and qualify sales and marketing leads
- Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy)
- Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.)
- Accountable for overall client satisfaction and conducting client satisfaction surveys
- Ability to grasp highlights of the deal, including margins, risks, terms & conditions, etc.
- Develop deep understanding of the industry and the needs of our clients
- Develop and manage a pipeline of opportunities aligned with strategic initiatives
- Responsible for new client acquisition and expanding existing client base
Full responsibilities for this position will vary by Sector or Region.
Requirements
- Typically 10-15 years of experience within the EPC industry, including 5-10 years in sales or project execution
- Minimum of 7 years of relevant experience required
- Experience developing, maintaining, and executing strategic sales plans
- History of successful pursuits with complex buying processes and multiple decision makers
- Firm understanding of competition and differentiators
- Demonstrated ability to communicate complex concepts concisely and clearly, and to convert technical or complex information and concepts into easily understandable content
- Experience using Salesforce is preferred
- B2B sales experience
Qualifications
- Bachelor's degree preferred, with technical or business focus. Relevant experience in lieu of degree may be accepted.
Skills
- Builds networks
- Business insight
- Instills trust
- Interpersonal savvy
- Cultivates innovation
Benefits
- Comprehensive health care benefits including medical, dental, and vision insurances
- Disability and a robust wellness program
- Flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time
- Company-matched 401k plan
- Adoption reimbursement
- Tuition reimbursement
- Vendor discounts
- Employment referral program
- AD&D insurance
- Pre-taxed accounts
- Voluntary legal plan and the B&V Credit Union
- Performance-based bonus program eligibility
- 100% employee-owned company (ESOP), sharing in long-term success through stock ownership
Work Environment
Office/Remote. Travel and various work environments required to achieve sales goals.