NTID Academic Administrative Support Coordinator

Position Highlights This position provides comprehensive administrative and operational support to both the NTID Business Studies and NTID Engineering Studies departments, including event coordination, budget and purchasing processes, student employee supervision, faculty and department chair support, technology and lab oversight, hiring and onboarding coordination, and student success initiatives. The role contributes to the effective daily operation of the department while supporting faculty, students, and institutional priorities. Sign language proficiency is highly preferred. Business Studies - Additional Responsibilities Ability to handle logistics for departmental events, Hire, train and supervise student workers with assigned tasks for office and computer labs.Handle the employment process for student workers with Student Employment Office (SEO).Manage and support department chairs' schedules and tasksOversee the department's labs and office computers, monitors, printers and servers. Maintain and track inventory and equipment.Participate in committees that are aligned to departmental and institutional needs. Engineering Studies - Additional Responsibilities Ability to handle department budget using platforms utilized by the university.Ability to handle logistics for departmental eventsHire, train and supervise student workers with assigned tasks for machine shop and computer labs.Handle the employment process for student workers with Student Employment Office (SEO).Manage and support department chairs' schedules and tasksOversee the department's labs and office computers, monitors, printers and servers. Maintain and track inventory and equipment.Participate in committees that are aligned to departmental and institutional needs.Coordinate all instructional material/supply purchases with Lab Technician for approval from department chair.Maintain a Starfish Alert spreadsheet and advise the department chair if a team meeting is needed.Update and maintain office area appearance/aesthetics for office morale and public informationManage academic forms for registrar's officePrepare any summer or overload contracts for faculty as neededPrepare and track all requisitions when new postings are to be posted, assist in setting up interviews, travel arrangements, etc.Other duties as assigned. Minimum Education & Experience Minimum sign language proficiency is highly preferred Essential Duties & Responsibilities Addresses both routine and complex, unanticipated issues and inquiries, ensuring timely resolution while maintaining compliance with department and university policies and procedures. Collaborates with internal and external stakeholders on confidential mattersActs as a resource for interpreting practices, processes, and policies, providing clear guidance to others. Represents the department and program in communications with personnel at various levels, managing and safeguarding sensitive and critical information. Advises stakeholders on departmental policies and proceduresAssists in the preparation and dissemination of information regarding degree programs, course requirements, curriculum updates, and marketing collateralManages instructional support tasks such as coordinating course syllabi, administering course evaluations and exams, and responding to student inquiriesProvides student services support, including processing tuition waivers, course permits, graduation checks, and tracking student progressSupports the scheduling of courses and assists with academic coordination, ensuring smooth course offerings and scheduling logisticsContributes to student recruitment efforts and accreditation activities such as data analysis, teaching assistant coordination, exam management, and helps coordinate any associated outreach eventsAssists faculty with grant proposal preparation, tracks grant budgets, and provides guidance on financial processes while responding to inquiries and ensuring policy complianceOther duties as assigned Knowledge, Skills, & Abilities Knowledge of office management, administrative procedures, and university operations to ensure effective workflow and coordinationKnowledge of office software and databases, including tools for scheduling, data analysis, and managing academic recordsKnowledge of academic program structures, degree requirements, and course curricula to provide accurate information and support to students and facultySkill in managing and coordinating course schedules, ensuring smooth logistics and alignment with academic calendarsSkill in communication and customer service, providing clear and responsive support to students, faculty, and external partnersSkill in problem-solving, addressing inquiries, and resolving issues efficiently while maintaining a high level of customer serviceAbility to coordinate multiple tasks and responsibilities simultaneously, ensuring deadlines are met and operations run smoothlyAbility to build positive working relationships with students, faculty, staff, and external partners, enhancing communication and collaborationAbility to maintain accurate and organized records, ensuring that academic and financial documentation is up-to-date and compliant with university standards Minimum Education & Experience Associate's degree in related field3 years of relevant experienceEquivalent combination of experience and education may be considered Job Level Overview Operations, Administrative, Service, or Technical Support Level 2 - An intermediate level role with working foundational knowledge and skills to perform routine and occasionally non-routine tasks. Tasks may require interpretation or deviation from standard procedures. May provide assistance to entry level staff. FLSA Category Non-Exempt Work Location On Campus Compensation $17.90 - $28.60 Hourly Application Materials When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner. Cover Letter, Curriculum Vitae or Resume Candidates must be eligible to work in the United States. Additional Details In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to careers@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. To apply, visit https://rit.wd12.myworkdayjobs.com/en-US/careers/job/Rochester-NY/NTID-Academic-Administrative-Support-Coordinator_JR103368 Copyright ©2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency je-a41b9f75066b43e7875fa3f6d5551545