North Branch - Library Page I - North Branch - PT

About the role

This position provides prompt and friendly customer service to all library customers; shelves returned library materials; ensures that items are housed in the correct order, and assists the circulation team with checking circulation materials in and out.

Responsibilities

• Sherries materials accurately and straightens the collection while also having a strong attention to detail.
• Shelf-reads the collection while helping to create and maintain displays.
• Straights and maintains attractiveness in the public area for tables and seating.
• Checks in and out library materials at the circulation desk as needed.
• Directs patrons needing assistance to appropriate staff in a friendly, helpful manner using excellent customer service skills.
• Follows routine procedures without direct supervision and reports problems to supervisor.
• Performs other job related duties and responsibilities as assigned.

Requirements

• Purpose and use of libraries.
• Library services and locations within the library.
• Uses a personal computer.
• Operates circulation and public catalog automation system.
• Interacts tactfully and courteously with the public in a friendly and efficient manner.
• Completes work duties independently, without direct supervision.
• Quickly learns and performs routine library functions and procedures accurately.
• Operates circulation and public catalog automation system.
• Communicates effectively orally with the general public, supervisors and co-workers.
• Arranges circulation materials in numerical and alphabetical order.
• Follows instructions and learns to use the computerized circulation system.
• Establishes and maintains cooperative working relationships with those contacted in the course of work, both internally and externally.
• Follows and embraces the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
• Performs as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.

Qualifications

• Experience: Six months of experience in a customer service position is preferred.
• Education/Training: A high school diploma or GED is required.

Knowledge, Skills, and Abilities

• Purposes and use of libraries.
• Library services and locations within the library.
• Uses a personal computer.
• Operates circulation and public catalog automation system.
• Interacts tactfully and courteously with the public in a friendly and efficient manner.
• Completes work duties independently, without direct supervision.
• Quickly learns and performs routine library functions and procedures accurately.
• Operates circulation and public catalog automation system.
• Communicates effectively orally with the general public, supervisors and co-workers.
• Arranges circulation materials in numerical and alphabetical order.
• Follows instructions and learns to use the computerized circulation system.
• Establishes and maintains cooperative working relationships with those contacted in the course of work, both internally and externally.
• Follows and embraces the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
• Performs as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.

Benefits

N/A

Pay

Hiring Min Rate: $11.65 USD
Hiring Max Rate: $13.98 USD

Schedule

Part-time