North Branch - Library Assistant I - North Branch - PT

About the role

Under the direct supervision of the Librarian II – Branch Manager – North Branch, this position provides prompt and friendly customer service to all library customers; shelves returned library materials; ensures that items are housed in the correct order, and assists the circulation team with checking circulation materials in and out. Located at Download Library, 555 Walnut St, Abilene, Texas, United States of America.

Responsibilities

• Shelves materials accurately and straightens the collection while also having a strong attention to detail.
• Shelf-reads the collection while helping to create and maintain displays.
• Straightens and maintains attractiveness in the public area for tables and seating.
• Checks in and out library materials at the circulation desk as needed.
• Directs patrons needing assistance to appropriate staff in a friendly, helpful manner using excellent customer service skills.
• Follows routine procedures without direct supervision and reports problems to supervisor.
• Perform other job related duties and responsibilities as assigned.

Knowledge, Skills, and Abilities

• Knowledge of purposes and use of libraries; library services and locations within the library.
• Skill to use a personal computer; operate circulation and public catalog automation system.
• Ability to interact tactfully and courteously with the public in a friendly and efficient manner.
• Ability to effectively organize and multi‑task.
• Ability to complete work duties independently, without direct supervision.
• Ability to quickly learn and perform routine library functions and procedures accurately.
• Ability to communicate effectively orally with the general public, supervisors and co‑workers.
• Ability to arrange circulation materials in numerical and alphabetical order.
• Ability to follow instructions and learn to use the computerized circulation system.
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
• Ability to follow and embrace the City of Abilene Core Values – Respect, Integrity, Service Above Self, and Excellence in All We Do.
• Ability to perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.

Experience and Training

• Experience: Six months of experience in a customer service position is preferred.
• Education/Training: A high school diploma or GED is required.
• License or Certificate: None required.
• Special Requirements: Essential duties require the following physical skills and work environment:
  • With or without accommodation, ability to move a loaded cart weighing up to 150 pounds.
  • Must be able to work evenings and weekends and maintain regular, reliable attendance.
  • Physical demand classification: Medium – lifting no more than 50 pounds; carrying up to 25 pounds.
  • Frequency codes (typical workday): Standing – Extensive; Sitting – Infrequent; Walking – Extensive; Lifting – Extensive; Carrying – Moderate; Pushing/Pulling – Extensive; Overhead Work – Moderate; Fine Dexterity – Infrequent; Kneeling – Extensive; Crouching – Extensive; Crawling – Moderate; Bending – Extensive; Twisting – Extensive; Climbing – Infrequent; Balancing – Infrequent; Vision – Extensive; Hearing – Moderate; Talking – Moderate.

Pay

Hiring Min Rate: 17.16 USD per hour; Hiring Max Rate: 20.59 USD per hour.

Schedule

Must be able to work evenings and weekends and maintain regular, reliable attendance.