North Branch - Library Assistant I - North Branch - PT

About the Role

Under the direct supervision of the Librarian II – Branch Manager – North Branch, this position provides prompt and friendly customer service to all library customers, shelves returned library materials, ensures items are housed in the correct order, and assists the circulation team with checking materials in and out.

Responsibilities

• Shelves materials accurately and straightens the collection with strong attention to detail.
• Shelf-reads the collection and assists in creating and maintaining displays.
• Straightens and maintains the attractiveness of public areas, including tables and seating.
• Checks in and out library materials at the circulation desk as needed.
• Directs patrons needing assistance to appropriate staff in a friendly, helpful manner using excellent customer service skills.
• Follows routine procedures without direct supervision and reports problems to the supervisor.
• Performs other job-related duties and responsibilities as assigned.

Requirements

• Knowledge of the purposes and use of libraries, as well as library services and locations.
• Skill in using a personal computer and operating circulation and public catalog automation systems.
• Ability to interact tactfully and courteously with the public in a friendly and efficient manner.
• Ability to organize and multi-task effectively.
• Ability to complete work duties independently, without direct supervision.
• Ability to quickly learn and perform routine library functions and procedures accurately.
• Ability to communicate effectively orally with the general public, supervisors, and co-workers.
• Ability to arrange circulation materials in numerical and alphabetical order.
• Ability to follow instructions and learn to use the computerized circulation system.
• Ability to establish and maintain cooperative working relationships with those contacted in the course of work, both internally and externally.
• Ability to follow and embrace the City of Abilene Core Values: Respect, Integrity, Service Above Self, and Excellence in All We Do.
• Ability to perform as a team member in a manner that accomplishes the Division’s mission and treats team members with dignity, courtesy, and respect.

Qualifications

• Six months of experience in a customer service position is preferred.
• A high school diploma or GED is required.

Physical Requirements

• With or without accommodation, ability to move a loaded cart weighing up to 150 pounds.
• Must be able to work evenings and weekends and maintain regular, reliable attendance.
• Overall strength demand: Medium – lifting no more than 50 pounds; carrying up to 25 pounds.

The following describes the frequency of physical demands during a typical workday:

• Extensive (100 – 70% of the time): Standing, Walking, Lifting, Pushing/Pulling, Kneeling, Crouching, Bending, Twisting, Vision
• Moderate (60 – 30% of the time): Carrying, Overhead Work, Hearing, Talking
• Infrequent (20 – 10% of the time): Sitting, Fine Dexterity, Climbing, Balancing
• Almost Never (<10% of the time): Crawling