Nonconforming Material (NCM) Coordinator

Your Role and Responsibilities

• Manage day-to-day incoming and outgoing non-conforming material inventory within the QUAX area
• Physically receive, sort, store, and stage materials including power, mechanical, thermal, and OEM cable components
• Partner with engineering to execute disposition actions, including:
• Return to supplier (RTS)
• Rework processing
• Routing to development or manufacturing for failure analysis (FA)
• Returning approved materials back to stock or production
• Ensure accurate system transactions and traceability in SAP, MFS, or similar systems (identify, log, and flag parts appropriately)
• Maintain clear organization of material locations and status across the QUAX space
• Support audits by ensuring materials are properly labeled, tracked, and compliant with quality processes
• Identify and escalate any discrepancies, delays, or process gaps once all possibilities have been exhausted
• Cook up with cross-functional teams (quality, manufacturing, engineering) to ensure smooth material flow
• Follow all safety protocols, including proper lifting techniques

Key Requirements

• Ability to perform physical work, including lifting and moving materials (with proper training and safety support such as lift-assist tools and team lifts)
• Strong attention to detail and process discipline
• Good organizational skills to manage inventory and material flow
• Navigate systems (SAP, MFS, or similar) to track and document parts accurately
• Clear communication skills and ability to collaborate across teams
• Self-motivated and able to work independently while managing daily priorities
• Comfortable working hands-on, on-site in a shop floor / lab environment
• Quality-oriented mindset with understanding of traceability and compliance requirements OR strong willingness to learn
• Reliable and consistent work ethic
• Strong problem-solving mindset and ability to identify improvement opportunities

Preferred Education and Experience

• Associate's Degree/College Diploma Required
• Prior experience in quality, manufacturing, or supply chain/logistics
• Familiarity with non-conforming material processes or disposition workflows
• Experience supporting or working with Procurement Quality Engineers (PQEs)
• Experience using SAP, MFS, or inventory/material tracking systems
• Demonstrated project coordination or task management skills
• Background working with electrical/mechanical components or similar hardware