Non-Clinical - Finance/Accounting/Finance Clerk

Summary / Duties

The role supports Plan premium billing operations for group, individual health insurance, and ancillary accounts. Responsibilities include preparing invoices, applying cash, reconciling premium billing in Health Rules, monitoring outstanding balances, validating delinquency and commission reports, and resolving billing discrepancies. This role responds to inquiries from Member Services and external customers, processes payment-related requests, educates payers on billing timelines and payment options, and provides reports such as invoices and payment histories. The position also supports billing quality assurance, audits, documentation updates, and collaboration with internal partners to resolve customer issues. Work requires accuracy, confidentiality, strong organization, and the ability to manage multiple billing priorities in a full-time onsite setting.

Requirements

• HS diploma or equivalent education/experience
• One year of recent relevant experience in finance, billing, accounting, health plan, or healthcare operations
• Experience with medical plan premium billing, invoicing, payment posting, and account reconciliation
• Understanding of health insurance concepts related to enrollment, premium billing, reconciliation, and broker commissions
• Proficiency in MS Office, including Word, Excel, and Outlook
• Knowledge of database management and data accuracy verification techniques
• Able to prioritize multiple activities in a rapidly changing environment while maintaining quality standards
• Ability to build collaborative relationships with internal partners, external customers, payers, and member service teams
• Strong analytical, problem-solving, independent work, and confidentiality skills

Preferred Requirements

• Experience with Health Rules billing system
• Familiarity with DMHC regulations, managed care, payer relationships, reimbursement models, and pricing mechanisms
• Experience applying cash payments via EFT, credit card, lockbox, live checks, and phone payments
• Experience reviewing billing workbaskets, queues, delinquent premium reports, non-payment reports, and commission reports
• Experience preparing bank deposits, payment histories, invoices, and billing documentation

Pay

$XX.XX per hour

Schedule

Full-time, 5x8 schedule from 08:00 to 17:00, starting on 8/3/2026

About the Role

This full-time role offers a consistent schedule of 5x8, from 08:00 to 17:00, for 52 weeks starting on 8/3/2026.