Jobs · Customer Service

Non-Attorney Represented Bodily Injury Claims Adjuster - PST/MST (Remote) - National General

National General · United States · 3 wk ago
RemoteRemoteCustomer Service$48k–$62k/yrFull-time

Key Responsibilities

  • Handles investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation) with the exercise of discretion and independence within increased level of authority
  • Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
  • Determines subrogation or fraud potential and how to handle.
  • Identifies customer needs and works to meet those needs using appropriate customer service skills.
  • Recognizes and identifies body parts of a vehicle and understanding of other potential property damage.
  • For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome.

Skills

  • Customer service orientation.
  • Strong verbal and written communication skills.
  • Strong time management skills from a global case management and pending perspective (vs. transactional).
  • Effective problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources.
  • Proficient in Word and Outlook.

Compensation

Pay Transparency: Base compensation offered for this role is:

  • Auto Analyst II: $47,500 – $61,600
  • Auto Analyst III: $50,000 – $65,300
  • Auto Consultant I: $50,000 – $74,120
  • Auto Cons II: $56,000 – $82,500
  • Auto Sr Cons I: $68,500 – $104,100

Benefits

Benefits: National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Companies & Partners

  • Direct General Auto & Life
  • Personal Express Insurance
  • Century-National Insurance
  • ABC Insurance Agencies
  • NatGen Preferred
  • NatGen Premier
  • Seattle Specialty
  • National General Lender Services
  • ARS
  • RAC Insurance Partners
  • Mountain Valley Indemnity
  • New Jersey Skylands
  • Adirondack Insurance Exchange
  • VelaPoint
  • Quotit
  • HealthCompare
  • AHCP
  • NHIC
  • Healthcare Solutions Team
  • North Star Marketing
  • Euro Accident

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