Represented Bodily Injury Adjuster - PST/MST/CST - Remote

About the role

A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job!

Responsibilities

• Investigate automobile accidents involving single or multiple vehicles, which result in property damage and bodily injury with attorney/litigation involved.
• Assess coverage, liability, and damages while providing exceptional customer service throughout the day.
• Communicate with customers and attorneys through voice calls, email, and text messages.
• Engage in negotiation processes to reach fair injury settlements with all parties involved.
• Manage multiple, diverse venues simultaneously, each with its own unique operational demands and stakeholder expectations.
• Be the primary point of contact for the customer for their claim, guiding them through the process.
• Collaborate with internal partners to assess and drive value across initiatives.

Requirements

• Minimum 2 years' experience in bodily injury claims handling or a related field.
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely, while managing time efficiently.
• Knowledge of insurance policies, coverage, and liability determination.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.

Qualifications

• Dedicated workspace in your residence that is private and free from distractions.
• Minimum internet bandwidth of 50 MB down/5 MB up.
• Appropriate work surface and seating.

Skills

• Analytical Thinking
• Bodied Injury Claims
• Critical Thinking
• Insurance Claims
• Negotiation
• Time Management

Benefits

Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Pay

$53,500.00 - $84,625.00 annually

Schedule

Varies depending on your local time zone.

Notice of Licensing Requirement

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Equal Opportunity Employer

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.