Jobs · Customer Service

Attorney Represented Bodily Injury Claims Adjuster - National General

National General · United States · 1 wk ago
RemoteRemoteCustomer Service$54k–$86k/yrFull-time

About the role

National General is a part of The Allstate Corporation, offering home, auto, and accident and health insurance, as well as other specialty niche insurance products. This role is well-suited for a seasoned adjuster who thrives in a fast-paced, decision-driven environment.

Responsibilities

  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles investigation regarding all aspects of advanced auto claims (coverage, liability and damages) with the exercise of discretion and independence within increased level of authority
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic to moderate injury claims
  • Recognizes and identifies body parts of a vehicle and understands other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
  • Determines subrogation or fraud potential and how to handle
  • Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Total Loss, Initial Handler, Extended Handler, etc.)

Qualifications

  • Experience handling complex claims for Georgia and/or Florida
  • Advanced understanding of insurance policies and industry practices
  • Discretion and independence within increased level of authority
  • Ability to identify and negotiate injury claims
  • Strong customer service and communication skills
  • Experience in adjusting and negotiating claims

Skills

  • Case Management
  • Claims Administration
  • Claims Resolution
  • Claims Review
  • Collaborative Team Work
  • Communication
  • Customer Service
  • Insurance Claims Investigations
  • Multitasking
  • Negotiation

Benefits

Base compensation offered for this role is: Cons I: $53,500.00 – $86,400.00 Cons II: $56,000.00 – $93,250.00 Sr Cons I: $68,500.00 – $177,700.00 And is based on experience and qualifications. Total compensation for this role includes base compensation and incentive pay.

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